• Theme :
  • +100%-

CLIENT CHARTER 2012

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Client's Charter

Target Achieved

Target Not Achieved

Total

Achievement Percentage

Ensure Information material related to Babies' Nutrition that fulfils the checklist of Approval Code Censorship is given feedback  on the decision of Censorship Code of Ethics Committee Meeting within 14 days after the date of the Meeting.

146
Materials

-

146
Materials

100%

Ensure all enquiries and complaints received are managed and resolved within seven (7) working days

8 complaints

-

8 complaints

100%

Ensure 80% of the planned Divisional annual activities will be held every year.

129 activities

-21 activities

150
activities

86%

Ensure requirement of 7 days training for all civil servants in the Division will be completed each year

58 people

-

58 people

100%

Further inquiries, please contact:
Mrs. Lalitha Palaniveloo | lalitha_p@moh.gov.my | 03-88924459o.